Got my ebay roush tvs today
02-22-2010, 05:54 PM
#91
Had the same prob a few years bqack when i just wanted to buy a fuel pump,
Got the run around, i had to make up a story to get it.
WTF, They act like they are so ****** privledged over there. Youd think in todays economy companies would try to help you out especially if they can sell something.
Just sell the damn parts.
Got the run around, i had to make up a story to get it.
WTF, They act like they are so ****** privledged over there. Youd think in todays economy companies would try to help you out especially if they can sell something.
Just sell the damn parts.
02-22-2010, 06:08 PM
#92
its pretty simple: in manufacturing you order in part sets, I am not going to sell a part for a someone else s incomplete discounted supercharger and NOT sell one of my own. We will save the parts sales for the customers that purchased our kits, that is why we are #1 in customer service and quality.....we think about the long term and support our customers.
Not privileged, just customer service oriented.
Call Roush, wont they help you?
Not privileged, just customer service oriented.
Call Roush, wont they help you?
Again, we order parts to support our customer base.
02-22-2010, 06:16 PM
#94
TECH Fanatic
iTrader: (1)
Join Date: Jul 2005
Location: Saint Joseph, MI
Posts: 1,279
Likes: 0
Received 0 Likes
on
0 Posts
You can make more parts to provide "your customer's" with and still create new customer's.
02-22-2010, 06:19 PM
#95
its pretty simple: in manufacturing you order in part sets, I am not going to sell a part for a someone else s incomplete discounted supercharger and NOT sell one of my own. We will save the parts sales for the customers that purchased our kits, that is why we are #1 in customer service and quality.....we think about the long term and support our customers.
Not privileged, just customer service oriented.
Call Roush, wont they help you?
Not privileged, just customer service oriented.
Call Roush, wont they help you?
02-22-2010, 06:20 PM
#96
Again, it's called smart business. Customer service is as much a commodity, if not more, than the actual parts sold. You may not like it, and that is your perogative but what you are experiencing is what went through my head at the first posting of this subject.
I'm sure you'll have no problems finding your parts, but I wouldn't expect to get any help from Magnuson, after all, you bought a kit from a 'competitor' of sorts.
I'm sure you'll have no problems finding your parts, but I wouldn't expect to get any help from Magnuson, after all, you bought a kit from a 'competitor' of sorts.
02-22-2010, 06:23 PM
#97
TECH Fanatic
iTrader: (1)
Join Date: Jul 2005
Location: Saint Joseph, MI
Posts: 1,279
Likes: 0
Received 0 Likes
on
0 Posts
Again, it's called smart business. Customer service is as much a commodity, if not more, than the actual parts sold. You may not like it, and that is your perogative but what you are experiencing is what went through my head at the first posting of this subject.
I'm sure you'll have no problems finding your parts, but I wouldn't expect to get any help from Magnuson, after all, you bought a kit from a 'competitor' of sorts.
I'm sure you'll have no problems finding your parts, but I wouldn't expect to get any help from Magnuson, after all, you bought a kit from a 'competitor' of sorts.
02-22-2010, 06:24 PM
#98
On The Tree
Thread Starter
iTrader: (2)
Join Date: Nov 2009
Location: Cape Coral,FL
Posts: 123
Likes: 0
Received 0 Likes
on
0 Posts
its pretty simple: in manufacturing you order in part sets, I am not going to sell a part for a someone else s incomplete discounted supercharger and NOT sell one of my own. We will save the parts sales for the customers that purchased our kits, that is why we are #1 in customer service and quality.....we think about the long term and support our customers.
Not privileged, just customer service oriented.
Call Roush, wont they help you?
Not privileged, just customer service oriented.
Call Roush, wont they help you?
02-22-2010, 06:26 PM
#100
its pretty simple: in manufacturing you order in part sets, I am not going to sell a part for a someone else s incomplete discounted supercharger and NOT sell one of my own. We will save the parts sales for the customers that purchased our kits, that is why we are #1 in customer service and quality.....we think about the long term and support our customers.
Not privileged, just customer service oriented.
Call Roush, wont they help you?
Not privileged, just customer service oriented.
Call Roush, wont they help you?
So NO , I DONT NEED ROUSH' HELP Thankyou very much.
You guys Forget. Its all about the consumers, not the companies.
I understand your point, but all that really matters to most of us is bieng able to buy a part we need with no BS.