What's up with KDS Performance?
09-30-2003 | 07:02 PM
#1
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From: Pueblo de Nuestra Señora la Reina de los Ángeles de la Porciúncula
What's up with KDS Performance?
I ordered a shift kit 3 weeks ago using the website. Told em exactly what I wanted and put in my CC number and submitted it.
A week went by and nothing. I check my order status and it says "Order on hold." I made sure it wasn't my credit card (was maxed out
)
I e-mailed em the beginning of last week and no reply. I called em at the end of last week and the lady I talked to said Chad was making sure I got the correct shift kit.
I checked my order status yesterday and still "on hold" so I e-mailed them again yesterday afternoon. I check my e-mail this afternoon and no reply...again
What's the deal?
Anyone else have bad experiences with this company? If all else fails I'll just cancel the order and buy it from someone else. Sheesh, what ever happend to customer service?
A week went by and nothing. I check my order status and it says "Order on hold." I made sure it wasn't my credit card (was maxed out
)I e-mailed em the beginning of last week and no reply. I called em at the end of last week and the lady I talked to said Chad was making sure I got the correct shift kit.
I checked my order status yesterday and still "on hold" so I e-mailed them again yesterday afternoon. I check my e-mail this afternoon and no reply...again
What's the deal?
Anyone else have bad experiences with this company? If all else fails I'll just cancel the order and buy it from someone else. Sheesh, what ever happend to customer service?
09-30-2003 | 07:08 PM
#2
Truck addict
Joined: Apr 2003
Posts: 6,559
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From: Ocean Springs, MS
Re: What's up with KDS Performance?
i ordered my servo from them and it was pretty fast so i was happy with the service. they use a rate this company type thing after the part ships, when it comes to your email blast em on it.
09-30-2003 | 07:18 PM
#3
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From: Pueblo de Nuestra Señora la Reina de los Ángeles de la Porciúncula
Re: What's up with KDS Performance?
Correction: I ordered it the 22nd, not 3 weeks ago. It just felt like 3 weeks
But it is still on hold. What gives? Does it take that long to figure out exactly what shift kit I need?
I will let them know it was well more than a week before they shipped it out. That is, if it does ship out before the 2 week mark.
But it is still on hold. What gives? Does it take that long to figure out exactly what shift kit I need?
I will let them know it was well more than a week before they shipped it out. That is, if it does ship out before the 2 week mark.
09-30-2003 | 09:59 PM
#5
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Joined: Mar 2003
Posts: 4,492
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Re: What's up with KDS Performance?
I ordered a shift kit 3 weeks ago using the website. Told em exactly what I wanted and put in my CC number and submitted it.
A week went by and nothing. I check my order status and it says "Order on hold." I made sure it wasn't my credit card (was maxed out )
I e-mailed em the beginning of last week and no reply. I called em at the end of last week and the lady I talked to said Chad was making sure I got the correct shift kit.
I checked my order status yesterday and still "on hold" so I e-mailed them again yesterday afternoon. I check my e-mail this afternoon and no reply...again
What's the deal?
Anyone else have bad experiences with this company? If all else fails I'll just cancel the order and buy it from someone else. Sheesh, what ever happend to customer service?
A week went by and nothing. I check my order status and it says "Order on hold." I made sure it wasn't my credit card (was maxed out
)I e-mailed em the beginning of last week and no reply. I called em at the end of last week and the lady I talked to said Chad was making sure I got the correct shift kit.
I checked my order status yesterday and still "on hold" so I e-mailed them again yesterday afternoon. I check my e-mail this afternoon and no reply...again
What's the deal?
Anyone else have bad experiences with this company? If all else fails I'll just cancel the order and buy it from someone else. Sheesh, what ever happend to customer service?
I met Chad in person once and he is one busy *** *****. Him another cat run that place so he works a ton. Their warehouse is in a different place than their office. You will get your parts, but just be patient. I'd try calling their office later around 6-8pm CST.
10-01-2003 | 12:45 AM
#7
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From: Pueblo de Nuestra Señora la Reina de los Ángeles de la Porciúncula
Re: What's up with KDS Performance?
yea i bought a vette servo and got it in about a week. try talking to him on AIM his name is kdsperformance
very cool guy
very cool guy
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