Come home from work today and try to get on my laptop and it is crazy infected, cant access the internet.

How can i fix it?

I tried to copy and paste some anti virus software from my Desk top to a flash drive, in hopes of loading into my laoptop to " clean" but no luck.

Im very " poor" with computers when things like this happen, Any Help is appreciated !Thanks.

 

Boot in safe mode.
download rkill
run rkill
download malwarebytes
update malwarebytes
run malware bytes
repeat

 

Wow Thanks for quick response!

I'll try that, Thanks a TON Man!!!!

Really appreciate the help, you guys rock.

 

http://www.bleepingcomputer.com/forums/topic308364.html - rkill
http://www.malwarebytes.org/mbam.php - malware bytes (free version)

Download those to a flash drive, rename the actual .exe to something other than the names (malware might not let it run since it might know its a anti virus program)

You can try running those programs (with different names) without being in safe mode, as long as they are titled something else, it might not detect its antivirus while running.

 

Safemode wont let me on thw internet.

 

Thanks Ducky your awesome, i'll try this ad report back. Thanks again!

 

There should be an option to boot into safe mode with networking. If you can't get in like that, then just use the USB stick with the rkill.exe and malware.exe (renamed of course)

I would basically run Malware bytes like 3-4 times even once it cleans it. Keep running the "updates" within malwarebytes and then keep doing the full scan.

You can also google the actual "virus" or spyware that is on your computer to see what other users did to remove it. Most will probably say malwarebytes, but you can get fancy and go into the registry, do the search for the virus the users on say a forum might tell you to look for, then delete that registry entry. BUT I would only do this if you feel comfortable with going through the registry and deleting things. Deleting the WRONG registry entry could be a huge no-no. LOL so yeah just a heads up

 

Yes, safemode with networking should allow you on the internet, I haven't heard of rkill, we use combofix where I work along with Maleware bytes Anti-spyware.

You can get them both from download.com

 

I haven't heard of combofix. rkill is nice, but I am looking for something a little step up from rkill. It kills the processes most of the time, but it doesn't always do it's job like I would want it to. I had a problem with it once before, not stopping the virus processes I wanted. But I was able to manage with malwarebytes getting it.

 

Tim I have Malwarebytes also and it has worked good for me. Free download.

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